Privacy Policy
Here at Mon Chasseur Immo, we place a great deal of stock in respecting your privacy and commit to protect and respect the confidentiality of your personal data.
The following information is notified to you so as you can be aware of the personal data protection commitments taken by Mon Chasseur Immo, acting as data controller for the processing of all personal data as indicated in this document.
Personal data we process
In the framework of personal data processing, Mon Chasseur Immo only collects and processes data which is strictly necessary with regard to the purpose of processing.
Consequently, we process the following data:
Identification data (surname, given names);
Your telephone number;
Your email address;
Information regarding your property search;
We are, consequently, led to collect and process the following data:
Identification data (surname, given names);
Your telephone number;
Your email address;
Your geographical sector;
Your curriculum vitae.
We also collect the following data for the Client Portal:
Your surname and given names;
Your email address;
Your telephone number;
Your skype address;
Geolocation data;
Data in your sales agreement;
Your economic and financial data (payslips, tax return, bank details, etc.) ;
Your professional data (socio-professional category, employer SIRET code, etc.).
The purposes and legal basis of personal data processing
Your data is processed for the following purposes:
To contact you for a one-on-one meeting;
To send you our guide
To send you information requested by email;
To send you our commercial offers.
To study your application if you apply for a post at Mon Chasseur Immo
Our data processing has the following legal basis:
Consent
Your consent for data processing activities has been confirmed prior to collection.
In the framework of use of the Client Portal, your data is processed for the following purposes:
To streamline property searches;
To monitor and track the signature of sales contracts;
To contact your estate agent;
Recipients of data
We ensure that only authorised persons can access your personal data. The following service providers may be recipients of your personal data for the services entrusted to them:
ResponseIQ: a reminder platform to issue reminder alerts to website users wishing to have a telephone meeting.
Some personal data may be sent to third-parties or legally authorised authorities so as to fulfil our legal, regulatory or statutory obligations.
We do not transfer any of your personal data to partners located outside of the EU.
Term of storage of personal data
The term of storage which we apply to your personal data is in proportion with the purposes for which the data is collected. Consequently, we store your personal data as follows:
For 3 years following the last incoming contact from you if you are not listed as a client;
For 13 months from the date of collection of cookies;
In the event of subscription to a newsletter, for the period of subscription.
In the event of making an application: 24 months.
Your personal data may be stored for longer to ensure respect of legal and regulatory obligations to which Mon Chasseur Immo is bound.
In the framework of your client portal: for the term of contractual relations, then for 3 years after the end of commercial relations for prospection.
Your rights
You have the following rights concerning collection of your personal data:
A right to access and amend your personal data (art. 15 and 16 of the GDPR)
You have a right to access and amend your personal data;
You can ask us for your personal data to be either amended, completed if inaccurate, incomplete, ambiguous or out of date.
Right of deletion of your personal data (art. 17 of the GDPR)
Text: You can ask us to delete your personal data in the following instances:
Your personal data is no longer necessary with regard to the purposes for which it was collected or processed;
You wish to withdraw your consent on which processing is based and there is no other legal basis for processing;
You wish to object to processing;
Your personal data has been processed illegally;
Your personal data should be deleted to respect a legal obligation;
Your personal data has been collected in the framework of a service offered by the company with regard to children accessing information.
The right to limit processing (art. 18 of the GDPR)
You have a right, under certain circumstances, to request for a temporary freeze on use of some of your personal data in accordance with article 18 of the GDPR.
You can make such a request in any of the following instances:
The accuracy of data is challenged by the data subject. In this instance, processing is limited for the period during which the data controller checks the accuracy of data concerned;
Processing is illegal and the data subject objects to deletion of data and requests limited use;
The data controller no longer needs data for processing, but the data subject concerned still requires the data for official observations and to defend its legal rights in court;
The data subject concerned has objected to processing.
The right to object to data processing (art. 21 of the GDPR)
You have a right to object to processing of your personal data when processing is based on a legitimate interest.
Right to data portability (art. 20 of the GDPR)
You have a right to ask to receive your personal data in a structured format, frequently used and readable by a machine so as to send these to another entity.
This right is, however, limited to processing of data based on consent or over a contract as well as personal data which you have personally generated.
This right does not include derivative data nor inferred data, which are forms of personal data created by Mon Chasseur Immo.
Right to withdraw consent (art. 7 (3) of the GDPR)
Where data processing which we carry out is based on your consent, you can withdraw this consent at any time. We will then stop processing your personal data without any previous operations to which you had already given consent being concerned.
Right to bring legal redress (art. 77 of the GDPR)
You have a right to file a claim with the French Data Protection Authority (CNIL) in France without prejudice for any other administrative or legal form of redress.
You can file any such claim with the CNIL at the following address:
CNIL
3 Place de Fontenoy
75007 Paris - FRANCE
Right to issue directives post-mortem (art. 85 of the Data Protection and Freedom of Information Act)
You have a right to issue directives regarding the storage, deletion and communication of your personal data after your death and with any trusted and certified third-party responsible for ensuring respect of the wishes of the deceased in accordance with legal requirements applicable.
Terms and conditions for exercising your rights
All of those rights listed above may be exercised by sending an email to dpo.monchasseur@monchasseurimmo.com or by post accompanied by a copy of a valid identity document for the attention of Mon Chasseur Immo at the following address:
Mon Chasseur Immo
Le Village by CA
621 rue Georges Méliès
34000 Montpellier - FRANCE
Our data protection officer
To exercise your rights or for any other questions, you can contact the data protection officer designated by Mon Chasseur Immo at the following address:
dpo.monchasseur@monchasseurimmo.com
Or by writing to:
Mon Chasseur Immo - GDPR Department
Le Village by CA
621 rue Georges Méliès
34000 Montpellier - FRANCE
H2: Liability
Website content
Mon Chasseur Immo, network of estate agents, hereby undertakes to make all best efforts for information included on the Website to be correct and accurate.
However, some errors are possible, and Mon Chasseur Immo, network of estate agents, may not be held liable for any errors to information included on the Website or any damages which result therefrom.
Consequently, Mon Chasseur Immo, network of estate agents, reserves the right to amend the Website content at its own discretion, at any time and without prior notice.
Website access
The Website is accessible 24/7. However, Mon Chasseur Immo, network of estate agents, may not be held liable, nor considered as having defaulted in respect of these terms and conditions, in the event of any delay or default in performance, where the cause of said delay or default is due to any case of force majeure as accepted by established case law handed down by the French courts including interruption, suspension, reduction or disturbances to electricity supply or other interruptions to the telecommunications networks.
Users of this Website hereby acknowledge to have the necessary technical skills and resources to access the Website, and to have checked that the computer configuration used does not include any virus and is in proper working order
It is incumbent upon Users to ensure that the computer hardware used, notably web browsers and/or means of connection (subject to change) are compatible with effective use of the Service offered by Mon Chasseur Immo, network of estate agents.
Users hereby confirm to hold all rights and user licences for software and hardware as required to access the Service.
Users hereby undertake to immediately notify Net Acheteur, network of estate agents, of any difficulty or defective operation of the Service by email.
Net Acheteur, network of estate agents, reserves the right to make the Website or other services temporarily unavailable for maintenance or updates.
Liability for use of the service
Mon Chasseur Immo, network of estate agents, is governed by an obligation of means regarding proper functioning of the Service.
Under no circumstances whatsoever may it be held liable for any direct or indirect damages caused by use of the Service, such as lost opportunities or any prejudice caused by purchasing properties, etc.
Internet connection and data transfers
Mon Chasseur Immo, network of estate agents, may not be held liable for the quality of the User’s internet connection.
During data transfers by telecommunication or other methods, Mon Chasseur Immo, network of estate agents, may not be held liable in the event of any alteration to information or data during transfer.
Mon Chasseur Immo, network of estate agents, may not be held liable for any damages caused by the loss, alteration or any fraudulent use of data, accidental transmission of viruses or other harmful elements, or the attitude or behaviour of any third-party.
Other waivers of liability
Under no circumstances whatsoever may Mon Chasseur Immo, network of estate agents, be held liable in the event of any privacy breach or use of data published on the Website, which is not of its own doing.
Under no circumstances whatsoever may Mon Chasseur Immo, network of estate agents, be held liable for any failure by the Client to respect Intellectual Property rights.
Mon Chasseur Immo, network of estate agents, may not be held liable for any defective operation of the Client’s computer hardware following use of the Service.
Force majeure
Under no circumstances whatsoever may Mon Chasseur Immo, network of estate agents, be held liable for defective operation of the service in the event of any case of force majeure, as defined by article 1148 of the Civil Code and relevant case law as well as any unpredictable and unforeseeable event outside of the control of both parties and making execution of the obligation impossible.
The term “Force Majeure” relates to circumstances caused by natural events which could not be foreseen by Mon Chasseur Immo, network of estate agents, and which could not be reasonably avoided. The term Force Majeure, as defined in the framework of these presents, includes, without however being limited to, the following events: flooding, fire and other natural disasters, acts of war, military operations, acts of terrorism, local or national insecurity making execution of the Service impossible, acts of legislation by the government and other circumstances outside of the control of Mon Chasseur Immo, network of estate agents.
In the event of continuation of the case of force majeure beyond a term of three (3) months, the parties may freely choose to terminate the contract, without claiming any indemnification of any nature whatsoever.
Mon Chasseur Immo, network of estate agents, may not accept any claim regarding default in performance or improper performance of the Service which is attributable either to the Client, or to the act of any third-party to Service provision, or any case of Force Majeure.
Default by Mon Chasseur Immo, network of estate agents
In case of any default by Mon Chasseur Immo, network of estate agents, in its obligations as outlined herein, the Client should notify it of the default(s) observed which make use of the Website impossible, by email with a description of said default(s).
Intellectual Property
Each of the elements, including the presentation, site structure, text, icons and photos, website databases, brands, logos and domain names which appear on the Website are protected by intellectual property legislation in force and belong to Mon Chasseur Immo, network of estate agents, or are the object of authorisations for use.
No element on the Website may be copied, reproduced, amended, re-published, loaded, malformed, transferred or sent in any manner whatsoever, on any support whatsoever, whether in whole or in part, without the prior written consent of Mon Chasseur Immo, network of estate agents, with the exception of strict use for press publications and subject to respect of intellectual property rights and any other property right indicated.
Any representation of the Website, in whole or in part, by any manner whatsoever, which is not previously authorised by Mon Chasseur Immo, network of estate agents, constitutes an act of counterfeit as defined under articles L. 335-2 et seq of the Intellectual Property Code. Only copies for private use are authorised for personal, private and non-commercial purposes.
Modification to the general terms and conditions of use
These General Terms and Conditions of Use are subject to modification at any time by Mon Chasseur Immo, network of estate agents, subject to notice of thirty (30) days following notification to the Client by email.
Any client who refuses modifications may terminate the service within this period of thirty (30) days following notification without any indemnification being due. In this instance, the former general terms and conditions of use will continue to be applicable between the parties until termination. Termination of the contract immediately prevents clients from accessing the service, without any indemnification being due.
Applicable legislation - Jurisdictional clause
These terms and conditions are governed by French law. Any dispute arising during performance and/or interpretation of these terms and conditions will be referred to the sole and exclusive jurisdiction of the Montpellier Courts.
IP address and “cookies”
Cookies are small text files installed on your computer when visiting a website or consulting an ad. They are notable intended to collect information regarding your browsing on the websites and to direct personalised ads to you. On your computer, cookies are managed by your web browser (cf. “4 - Your choices for cookies”).
Cookies we issue on our website. When you connect to our website, we may install some cookies on your workstation which allow us to recognise your web browser for the term of validity of the cookie concerned.
These cookies allow us to
generate statistics and visitor numbers as well as use of various elements on our website (sections and contents visited, user pathway), and allowing us to improve the usefulness and useability of our services;
to adapt the presentation of our website to the display settings of your computer (language used, display resolution, operating system used, etc.) when visiting our Website, in line with the hardware and software used for viewing or reading installed on your computer;
to store information regarding forms you completed on our website (subscription or accessing your account) or to products, services or information which you selected on our website (service subscribed, content of an order basket, etc.);
to allow you to access reserved personal areas on our website, such as your account, using login and data which you may have previously sent to us;
to implement security measures, such as when you are asked to once more log in to view content or use a service after a certain period of time.
Moreover, some cookies used with your consent allow us to offer you online chat and help services.
If you share your computer with other people.
We cannot be certain that the services and ads displayed on your computer correspond to your own use and not that of another user of the computer. Sharing use of your computer with other person(s) and the configuration of your browser cookie settings is your own choice and your own liability.
Your choices regarding cookies
You have several options to manage cookies. Any settings which you choose may change your browsing experience on the internet as well as the conditions for accessing any of the services requiring the use of cookies. You can choose to express or change your cookies settings at any time as outlined below.
Your choices per web browser
You can change the settings of your web browser so as cookies are stored on your computer or, if you prefer, are rejected either always or for certain websites. You can also change your web browser settings to accept or refuse cookies on an ad hoc basis, before a cookie is installed on your computer. For more information, please visit the section entitled “How to set up your choices depending on your web browser?”
Consent to cookies
Installation of cookies on a computer is primarily subject to the wishes of the user, who should be able to express and change his/her choice at any time and free of charge via the web browser configuration settings. If you have accepted installation of cookies in your web browser, cookies integrated on pages and content which you have consulted may be temporarily stored in a cache drive on your computer. These will only be readable by the party who issued the cookies.
Refused cookies
If you refuse installation of our cookies on your web browser, or if you delete those which we have installed, you may no longer be able to benefit from a number of functions which are however necessary to browse on certain sections of our website. This would notably be the case if you attempted to access our content or services which required you to first log in. This would also be the case when we are unable to recognise the type of browser used by your computer, for technical compatibility, or its language and display settings as well as the country from which your computer is connecting to the internet.
Where applicable, we waive all liability for the consequences resulting from degraded operation of our services as a result of not being able to install or consult cookies required for their operation and which you refused or deleted.
How to set up your choices depending on your web browser?
For the management and choice of cookies, each web browser has different settings. These are described in your web browser’s help section, which will allow you to change your cookies settings.
For Internet Explorer™: open the “Tools” menu, then select “Internet Options”; click the “Confidentiality” tab then choose the desired level.
For Firefox™: open the “Tools” menu, then select “Options”; click the “Privacy” tab then select the desired options.
For Chrome™: open the settings menu (spanner icon), then select “Settings”; click on “Advanced Settings” then on “Content Settings” and then choose the desired options.
For Safari™: choose “Safari > Preferences” then click on “Security”; click on “Display Cookies” then choose the desired options.
For Opera™: open the “Tools” menu, then select “Preferences”; click on the “Advanced” tab, then on the “Cookies” section and click on “Manage Cookies”; then choose the desired options.